Always-on customer support

The support agent that never sleeps, never guesses.

Vigila answers your customers in seconds, day or night, using only what your store actually backs up. When something real comes up, it hands it straight to you.

Get a free demo of your store See how it works

Skeptical? Good. Try to break the bot in the corner — it only knows what we told it.

Up and running in a few days, not a hire

You run a real store, not a support desk. Vigila is done for you: we build it, you watch it work.

We feed it your store

Send us your FAQ, shipping and return policies, and product info. We turn it into an agent that knows your brand, in your words.

It answers, 24/7

We drop one line of code on your site. Customers get instant answers at 2am on a Sunday, only ever from what your store actually supports.

Real issues reach you

Refund gone wrong, a question it can't back up, a frustrated customer? Vigila captures their email and flags it for you. No dead ends.

Not another phone-tree bot

You know the kind: "press 1, press 2," a wall of fake menus, and a customer angrier than when they started. Vigila is the opposite.

The old support bot

Traps people in menus and loops
Makes up answers to sound helpful
"Email us" and a dead end
Generic, off-brand, robotic
Needs a team to set up and babysit

Vigila

Answers the actual question, in plain words
Says only what your store backs up, never guesses
Hands real issues to a human, with their email
Sounds like your brand, because it learned from it
Done for you, live in days

One flat price. No surprises.

For the store that's big enough to feel the support load, but too small to justify a hire.

$97/month

Custom agent trained on your store
Instant answers, 24/7, on autopilot
Human handoff with email capture
We build it, install it, and keep it sharp
Cancel anytime, no contract

Get a free demo of your store

We'll build a working demo on your real store info, free. If it doesn't wow you, you walk. hola@vigilahq.com